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Lynwood Medical Centre

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Need help with a non-urgent medical or admin request? Contact us online.

What to do when we are closed

Evening and weekend appointments 

At Havering Enhanced Access Hub

You can now BOOK ONLINE an evening or weekend appointment with a GP, ANP (Advanced Nurse Practitioner) or Nurse.

Scan the QR code to book an appointment *:

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Or visit:  Book an appointment (herohealth.net) 

You must book your appointment slot online, before attending the hub, as there is no walk-in-service.

If you are struggling to book, contact us for help. 

To change your booking, contact us.

*ONCE BOOKED, YOUR APPOINTMENT WILL BE AT THE FOLLOWING HUB ADDRESS: Petersfield Surgery, 70 Petersfield Avenue, RM3 9PD.

NOTE: Attendance is by pre-booked appointment only, there is no walk-in service.

Out of Hours Emergencies

For medical attention that cannot wait until the surgery is open you can contact the GP access service on 020 3770 1888 – Monday to Friday between 2pm and 9pm and weekends and bank holidays between 9am and 5pm – for an access hub appointment at either North Street Medical Care or Rosewood Medical Centre.

Call 111 when it's less urgent than 999

When the practice is closed, there is an out of hours’ emergency medical service available at all times. This service is meant for urgent and emergency problems and should not be used to avoid the inconvenience of consulting during the day.  If you need out of hours help, you should telephone 111 which is a free-phone number nationwide. Trained staff located at the call control centre will handle your enquiry.  

On dialling 111 a team of fully trained advisers and experienced nurses will assess your condition and direct you to the local service that can help you best, when you need it. That could be your GP surgery, an out of hours GP, A&E, a local urgent care centre, emergency dentist or a late opening pharmacist.

Remember the Out of Hours Service is for urgent problems only. Please do not contact the service for a second opinion or for anything which can wait until the next working day.

If you have a minor ailment you could visit your local pharmacy who will be able to provide you with some help or signpost you onto the next available service.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Mental Health Crisis?

You should call 999 or go to A&E if you, or someone you know, experiences a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety.